Terms & Conditions ST789 – Platform Terms of Use

In these Terms, the following words and phrases carry the meanings as defined below:

• "ST789" refers to the online entertainment and gambling platform accessible at https://st789.biz, including all related subdomains and mobile applications.
• "Member" refers to an adult individual (aged 18 and above) who has successfully registered and holds an active account with ST789.
• "Account" refers to the personal account registered by a Member on the ST789 platform for the purpose of accessing games and services.
• "Fund" refers to cash in Malaysian Ringgit (RM) held in the Member's account balance at ST789.
• "Bonus" refers to any free credits, bonus funds, free spins, or other promotional benefits granted by ST789 to a Member.
• "Services" covers all games, Sports Betting, platform features, and customer support provided by ST789.
• "Wagering Requirement" refers to the total amount a Member must wager before any bonus can be converted into withdrawable cash.

To register an account and use ST789's services, you must meet all of the following eligibility requirements:

• At least 18 years at the time of registration.
• Is an individual residing in a geographic region permitted by the ST789 platform.
• Has never had an account closed or restricted by ST789 previously due to a breach of Terms.
• Registering under your own name — registration on behalf of another person is not permitted.
• Have full legal capacity to enter into a binding contractual agreement.

Each individual is only permitted to hold one (1) account only at ST789. Opening multiple accounts under the same individual — whether using a different name, phone number, email address, IP address, or any other method — constitutes a serious violation of these Terms. ST789 reserves the right to close all duplicate accounts and forfeit all funds and bonuses held within them.

During registration, you are required to provide accurate, complete, and up-to-date information. False information may result in failed identity verification and account closure. ST789 may require identity verification documents (such as a copy of your Malaysian identification card) before processing any withdrawals.

ST789 processes all financial transactions in Malaysian Ringgit (RM) only. Accepted deposit and withdrawal methods are:

• Touch 'n Go eWallet
• GrabPay
• Boost
• ShopeePay
• DuitNow
• FPX – Maybank2u
• FPX – CIMB Clicks
• FPX – Other supported Malaysian banks

Deposit Limit: The minimum deposit is RM10 per transaction. There is no standard maximum deposit limit, though limits may apply depending on your account verification level. VIP members may enjoy higher deposit limits.

Withdrawal Limit: The minimum withdrawal amount is RM30 per request. Withdrawal requests are processed within 5 to 60 minutes for verified accounts. For withdrawals exceeding RM5,000, the process may take up to 24 hours due to additional security checks.

Withdrawals to Original Deposit Method: ST789 follows a policy of returning funds to the same method used for the original deposit. This is a security measure to prevent money laundering. If the original payment method is no longer available, please contact customer support to arrange an alternative solution.

ST789 offers a variety of bonuses and promotions to both new and existing members. All bonuses are subject to the following conditions:

• Wagering Requirement: Every bonus has a clearly stated wagering requirement set out in the promotion offer. For example, a RM100 bonus with a 20x wagering requirement means you must place cumulative bets totalling RM2,000 before the bonus balance can be converted into withdrawable cash.
• Validity Period: All bonuses carry a stated validity period. Any unused bonuses or unfulfilled wagering requirements within that period will automatically expire and be forfeited.
• Eligible Games: Wagering requirements are typically calculated based on bets placed on specific games only. Some games may not count, or may only partially count, towards the wagering requirement. Please check the specific promotion terms for details.
• One Active Bonus at a Time: By default, only one active bonus is permitted at a time. Claiming a new bonus before your current one is completed may result in the forfeiture of the existing bonus.
• Abuse Prevention: ST789 uses a sophisticated detection system to identify promotion abuse. Members found to have unfairly exploited promotions will forfeit all related bonuses and winnings.

ST789 offers a wide range of casino games and Sports Betting options, including Live Casino (baccarat, roulette, blackjack), Poker (Texas Hold'em, Omaha, Three Card Poker), Jackpot Slots, Lottery, and Sports Betting (badminton, football – Malaysia Super League, EPL, and more). Game-specific rules are displayed within each game's interface.

The following actions are strictly prohibited on the ST789 platform:

• The use of any automated software, bots, or scripts to play games or place bets.
• Colluding with other players to manipulate game outcomes, particularly in poker and live table games.
• Exploiting any bugs or technical vulnerabilities within the ST789 system. Any bugs discovered must be reported to customer support immediately.
• The use of betting strategies specifically designed to exploit promotions or the platform's systems in an unfair manner (bonus abuse).
• Any attempt to alter, hack, or disrupt the normal operation of the ST789 platform.

All ST789 online games use a Random Number Generator (RNG) that has been audited and certified by an independent certification body. For Live Casino games, real dealers handle all actions via HD video streams that cannot be tampered with. The outcome of all games is final once confirmed by the ST789 system.

The ST789 Sports Betting section covers badminton (BWF World Tour, Thomas Cup, Uber Cup), football (Malaysia Super League, EPL, Champions League), and other sports subject to availability. The following additional terms apply specifically to Sports Betting:

• Pre-Match Odds vs Live Odds: Odds displayed for pre-match bets are fixed once the bet is confirmed. Live odds change in real time, and the odds applied are those in effect at the moment the bet is confirmed by the system.
• Match Cancellation: If a match is cancelled before it begins or before reaching the minimum duration set by ST789, all related bets will be voided and funds returned.
• Delays or Postponements: Postponed matches that resume within 24 hours remain valid. Matches postponed for more than 24 hours will be considered void.
• Cash Out: The Cash Out feature allows members to settle an active bet before a match concludes. The Cash Out value is calculated based on current odds and match status, and may be higher or lower than the original stake.
• Parlay / Accumulator Betting: If any single match within a parlay is voided, that leg will be counted as a win at odds of 1.00 (push) and the bet will be recalculated based on the remaining matches.

Each member is fully responsible for the security of their account. This includes:

• Keeping your password confidential and not sharing your login credentials with anyone.
• Ensuring that any device used to access ST789 is secured with a password or PIN.
• Report to ST789 customer support immediately if you suspect any unauthorised access to your account.
• Using a valid and active email address and phone number during registration.

ST789 will never ask for your password via email, WhatsApp, or any other communication channel. Any communication claiming to be from ST789 that requests your password is a phishing attempt — please ignore it and report it to our support team.

The collection and use of ST789 members' personal data is governed by the Privacy Policy which is a separate document. By using the ST789 platform, you agree to the collection and processing of your personal data as described in that Privacy Policy.

ST789 is deeply committed to responsible gaming. We believe online entertainment should remain enjoyable and never compromise anyone's financial or psychological well-being. To support this, we provide all members with the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set the maximum amount you are willing to lose within a specified period.
• Session Time Limit: Set a maximum session duration, after which the system will automatically remind or restrict your playing time.
• Self-Exclusion: Take a break from the platform for a period of 24 hours up to 6 months, or permanently. During an active self-exclusion period, your account cannot be used for any betting activity.
• Reality Check: Set periodic reminders to keep track of how much time you have spent on the platform.

To access these responsible gaming tools, log in to your ST789 account and navigate to "Account Settings" or "Responsible Gaming". You may also contact our support team 24/7 for immediate assistance.

ST789 reserves the right to close, suspend, or restrict any member account without prior notice in the following circumstances:

• Violation of any part of these Terms and Conditions.
• Detection of fraudulent activity, money laundering, or other illegal activities.
• Collusion, use of bots, or any other dishonest methods to win games.
• Opening multiple accounts under the same individual.
• Providing false information during registration or the identity verification process.
• Unjustified chargeback requests or payment disputes raised with the payment provider.
• Instructions from relevant authorities or court orders.

In the event of account closure due to a breach of Terms, ST789 reserves the right to withhold all funds, including deposits made by the member, depending on the severity of the breach and subject to a case-by-case assessment.

Members who wish to voluntarily close their account may do so by contacting the ST789 customer support team. Any remaining funds in the account will be returned via the original payment method, subject to successful identity verification.

Use of the ST789 platform is at your own risk. ST789 is not liable for:

• Financial losses incurred as a result of betting activity on the platform.
• Service disruptions caused by technical issues beyond our control, including internet connection failures or user hardware problems.
• Indirect, consequential, or special losses arising from the use of the platform.
• Content or actions of third parties linked to or interacting with the ST789 platform.

ST789 makes no guarantee that the platform will operate without interruption, be free from errors, or be immune to security vulnerabilities. We will make every effort to maintain platform availability and security, but cannot guarantee 100% uptime.

ST789 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without specific prior notice. The latest version of the Terms will always be available on this page, with the most recent update date clearly indicated.

Your continued use of the ST789 platform following the publication of any amendments to these Terms constitutes your acceptance of those changes. We encourage members to review this Terms page periodically to stay informed of the latest applicable conditions.

Should any provision of these Terms be found invalid, unenforceable, or inoperative, that provision shall be severed from the Terms while all remaining provisions continue in full force and effect.

Any dispute arising from or relating to these Terms or the use of the ST789 platform shall first be resolved through negotiation between the parties involved. Should negotiation fail, the dispute will be referred to arbitration or a court of competent jurisdiction.

If you have any questions, concerns, or feedback regarding these ST789 Terms and Conditions, please contact our team via:

• Live Chat: Available directly on the ST789 platform, 24 hours a day, 7 days a week.
• Email: support@st789.biz — responses within 24 hours for Terms-related enquiries.
• WhatsApp: Our WhatsApp number is available once you log in to your account.

We are committed to responding to all Terms and Conditions enquiries thoroughly and within a reasonable timeframe. Our support team is fluent in Bahasa Melayu and ready to help you understand any part of this document.